Privacy Policy

1. Introduction

PropEdge Technologies Inc. ("PropEdge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and related services (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and login credentials.
• Property Data: Building details, unit information, tenant records, lease agreements, and maintenance requests.
• Financial Information: Payment records, invoices, and transaction history related to property management.
• Usage Data: Information about how you interact with our Service, including log data, device information, and analytics.
• Communications: Records of your correspondence with us, including support requests and feedback.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: When required by law, subpoena, or other legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication protocols, regular security audits, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to certain processing of your personal data.

To exercise these rights, please contact us at privacy@propedge.tech.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Essential cookies are required for the Service to function properly, while analytics cookies help us understand how users interact with our platform.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: